Like you, I cannot remember a time quite like the one we are living in. Social distancing. Quarantine. Flattening the curve. These are phrases we are all familiar with now. As glimmers of hope appear on the horizon, my deepest hope is that you are weathering the storm and that you and your family are well.
Our employees have really stepped up in response to the current challenge, once again demonstrating their commitment to your comfort and safety. We have adopted strict safeguards when dealing with our customers; our technicians will wear a mask and gloves at all times when inside your home, and they will adhere to strict social distancing guidelines.
When you are spending so much more time at home, you are ‘using’ your house more, and the cracks can begin to show. Heating and AC systems that run more than usual during the day can break down. Little annoyances can become problems — like an old water heater that starts running out of hot water.
No matter what issue you may encounter while you are at home, Ace-Robbins is here for you and ready to help. While we have changed the way we handle some things in response to the pandemic, we are more than up to the challenge, and our commitment to servicing your home comfort needs is stronger than ever.
Stay safe and be well.
Sincerely,
Abe Kukuchka
Director of Distribution