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Is Your Propane Water Heater Not Working?

Written on: May 20, 2024

Here’s What You Can Do

water heaters Laceyville, PA A propane water heater is a crucial component of many homes like yours, providing hot water for showers, dishwashing, laundry, and more. But what happens when your trusted propane water heater stops working? Here are some common issues and solutions.

No Hot Water

The most obvious sign of a problem is when there’s no hot water. This could be due to a faulty gas control valve or a failed thermocouple. The thermocouple is a safety device that shuts off the gas if the pilot light goes out. If it’s faulty, it could be shutting off the gas supply even when the pilot light is on. Replacing a faulty gas control valve or thermocouple can usually solve this problem.

Not Enough Hot Water

If your water heater is producing some hot water, but not enough, it could be due to an incorrect thermostat setting, a broken dip tube, or a tank that’s too small for your needs. Check the thermostat setting first. It should be between 120 and 140 degrees Fahrenheit. If that’s not the issue, you may need to replace the dip tube or consider getting a larger tank.

Pilot Light Won’t Stay Lit

If the pilot light won’t stay lit, it could be due to a faulty thermocouple, a dirty pilot orifice, or a problem with the gas supply. Cleaning the pilot orifice or replacing the thermocouple may solve the problem. If not, you may need to call the professionals at Ace-Robbins to check the gas supply.

Water is Too Hot

If the water is too hot, the thermostat may be set too high, or it could be faulty. Try lowering the thermostat setting. If that doesn’t work, you may need to replace the thermostat.

Leaking Tank

A leaking tank is a serious issue that could lead to water damage. If your tank is leaking, it’s likely due to internal issues like a corroded water tank or a faulty pressure relief valve. In most cases, you’ll need to replace the water heater. Ace-Robbins handles water heater installation and service.


While some issues with a propane water heater can be fixed with a bit of DIY, others require professional help from a reputable service provider like Ace-Robbins. Regular maintenance can also help prevent many common problems. If you’re unsure about any aspect of your water heater’s operation, call Ace-Robbins. Remember, safety should always be your top priority.

Product Recommendations

Ace-Robbins can provide water heater installation and service for all makes and models of traditional, tankless, and indirect water heaters. However, we recommend the following brands and models:

Your choices don’t end there. Ace-Robbins services and installs all of the top brands of water heaters. In addition to high-efficiency tankless water heaters, you can also choose from traditional tank storage water heaters and indirect water heaters that work with your boiler.

We’re Here for You

Ace-Robbins is here for our customers in Bradford, Lackawanna, Luzerne, Susquehanna, Sullivan, and Wyoming County.

Contact Ace-Robbins today for more information on water heater service or to request a free estimate.